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Help & Support

Any queries in relation to GDS Dental payments should be reported to the BSO Dental Payments team as normal. This includes:

  • Submitting treatment / prior approval / payment claims
  • Querying the status of payment claims or prior approvals
  • Viewing or querying topsheets / payment summaries / payment schedules

Please click here to view contact information for the BSO Dental Payments team.

Please contact the eBusiness team if you require assistance with:

  • Accessing the FPPS Dental portal or FPPS Dental Payments
  • Cryptotokens or PINs for the FPPS Dental portal
  • Usernames or passwords for FPPS Dental Payments

The eBusiness team will not be able to assist with issues handled by the BSO Dental Payments team.

You can contact the eBusiness team by email on ebusiness@hscni.net or by phone on 028 9536 0333.

You can also write to us or post completed user documentation to:

eBusiness Team

2nd Floor

Business Services Organisation

2 Franklin Street

Belfast

BT2 8DQ