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Help & Support

Any queries in relation to GDS Dental payments should be reported to the BSO Dental Payments Team as normal. This includes:

  • Submitting treatment / prior approval / payment claims
  • Querying the status of payment claims or prior approvals
  • Viewing or querying topsheets / payment summaries / payment schedules

Please click HERE to view contact information for the Dental Payments Team.

Please contact the eBusiness Team if you require assistance with:

  • Accessing the FPS Dental Secure Web Portal
  • Cryptocards / eTokens (for connectivity to the HSCNI Network / Dental Portal)
  • Accessing the FPPS Dental Payments and/or HSCNI Email service applications

The eBusiness Team will not be able to assist with issues handled by the BSO Dental Payments Team.

You can contact the eBusiness Team via EMAIL or Telephone on (028) 9536 0333 then select Option 2 and then Option 6.

You can also write to us or post completed user documentation to:

FPS eBusiness Team

2nd Floor

Business Services Organisation

2 Franklin Street

Belfast

BT2 8DQ