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Access to Information

Subject Access Requests (SARs)

Data protection legislation gives individuals the right to access information that BSO holds about them. In order to request your personal information, you will need to provide us with:

  • adequate information (for example full name, address, date of birth) so that your identity can be verified
  • an indication of what information is being requested, to enable BSO to locate this in an efficient manner.

BSO aims to comply with requests for access to personal information as quickly as possible, and within a calendar month of receipt of the above.

Freedom of Information

The Freedom of Information Act (2000) provides any person with the right to obtain information held by BSO, subject to a number of exemptions.

Complaints about how we process personal information

If an individual is dissatisfied with how BSO is, or has been, processing their personal information, they have the right to advise BSO of this.

Contact details

SARs may be made in writing or verbally. Freedom of Information and Environmental Information requests must be made in writing. Contact details are as follows:

Email Post Data Protection Officer

Subject Access Requests (SARs):

Freedom of Information Requests:

You may also submit requests to:

Corporate Services Department, 6th Floor,

Business Services Organisation

2 Franklin Street



You may also contact the Data Protection Officer for the BSO directly:


Telephone: 028 95363525


Privacy Notice

Further information on how BSO uses your personal data, and individual rights, can be found via BSO’s Privacy Notice.

A disclosure log of BSO FOI requests can be viewed by clicking FOI Disclosure Logs.

Corporate Services Policies can be selected from the navigation panel on the right.


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