Help & Support
Any queries in relation to GMS (GP) payments should be reported to the BSO GP Payments team as normal. This includes:
Submitting payment claims
Querying the status of payment claims
Viewing or querying topsheets / payment summaries / payment schedules
Marion McGaharan 028 9536 3759
Angela Dowds 028 9536 3173
Aidan McGuigan 028 9536 3742
Help with technical issues on HSC networked PC
Any technical issues regarding your HSC networked PC should be logged as an Infra call with the BSO IT Service Desk by emailing email@example.com or by phone at 028 9536 2400. These calls will be directed to the GMS ICT Support team for resolution.
Help with accessing the FPPS GP Portal
Please contact the eBusiness team if you require assistance with:
- Accessing the FPPS GP portal or FPPS GP Payments
- Usernames or passwords for FPPS GP Payments
The eBusiness team will not be able to assist with issues handled by the BSO GP Payments team.
You can contact the eBusiness team by email on firstname.lastname@example.org or by phone on 028 9536 3681 or 028 9536 3751.
You can also write to us or post completed user documentation to:
Business Services Organisation
2 Franklin Street