BSO Corporate Information

Quality Report

• Annual BSO Quality Report 2019-20
• Annual BSO Quality Report 2020-21
• Annual BSO Quality Report 2021-22
• Annual BSO Quality Report 2022-23
• Annual BSO Quality Report 2022-23 – Digital Version 
• Annual BSO Quality Report 2023-24
• Annual BSO Quality Report 2023-24 – Digital Version

Corporate Documents

• Management Statement & Financial Memorandum
• BSO Corporate Plan 2024-27
• BSO Customer Engagement Strategy 2023
• Annual Risk Report 2023 24
• BSO MSFM June 2022
• BSO Risk Management Strategy 20-24
• BSO Partnership Agreement between Department of Health and Business Services Organisation (2024)

Annual Reports

• Annual Report And Accounts 16-17
• Certified BSO Annual Report And Accounts 2017-18
• Annual Report 2019-20
• Annual Report 2020-21
• Annual Report 2021-22
• Annual Report 2021-22
• 2018 19 BSO Annual Report And Accounts 
• Annual Report And Accounts 2020-21 
• Annual Report and Accounts 2022-2023
• Annual Report and Accounts 2023-2024

Financial Statements

Standing Orders

• BSO Standing Orders and Financial Instructions 2024-2025 PDF

Corporate Plan

• Corporate Plan 2015-18
• Corporate Plan 2018-23
• Corporate Plan 2024-27

Service Catalogue

• BSO Service Catalogue 2023/2024 PDF
• BSO Service Catalogue 2023/2024 – Web Link

BSO Digital Strategy

• BSO Digital Strategy 2022-2027

Annual Business Plan

• Business Plan 2020-21
• Business Plan 2021-22
• Business Plan 2022-23
• BSO Annual Business Plan 2023-24

Equality

Please click here to access our Annual Progress Reviews to the Equality Commission and click here to access documents relating to our new Equality and Disability Action Plans (2018-23).

• Equality Scheme
• Easy Read Version of Equality Scheme
• Five Year Review of Equality Scheme June 2021
• Summary Equality Scheme
• Summary Equality Scheme (text only version)

 

If you require assistance or any additional information please contact our Chief Executive Office —