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BSO Optometry Portal

All User Agreement documentation is required to be completed and returned before Practices can access the HSCNI Network / Optometry Portal.

Please ensure you use the correct Sign-In URL to access:

Important Information (Updated: 20th February 2023)

Microsoft previously announced that as of 15th June 2022 their Internet Explorer browser will be retired from usage, and have now significantly moved up their timeframe regarding their plans to completely remove Internet Explorer (IE11) on Windows 10 devices.

  • The Internet Explorer 11 desktop application has now been permanently disabled through a Microsoft Edge update released on 14th February 2023.
  • All Internet Explorer 11 visual references – such as the desktop shortcuts, start menu and taskbar icons – will be removed by the June 2023 Windows security update, that is scheduled for Tuesday 13th June 2023.

This may have an immediate and direct effect on the usage and functionality of the CCG eReferral application.

Note: All other applications hosted on the Optometry Portal; OCS, HSCNI Email and NIECR remain unaffected by the switch to Microsoft Edge.

The latest version of the CCG software does not support a modern browser; therefore the application will not function correctly when accessed using Microsoft Edge.

To ensure the continued usage of the CCG eReferral application going forward, a workaround has been developed until the new CCG software is released; the last expected release date has been quoted as Autumn 2023.

Click HERE to access the CCG eReferral user guide to configure the Microsoft Edge browser with IE Mode.

Please log any CCG related queries or problems via the vFire Customer Portal; accessible from the main Optometry Portal.

In the interim, should you have any follow-up queries about this, please click HERE to access the latest Ophthalmic Services Contact Details document, which contains all our relevant contact information

Additional Guides / Resources

Step-by-step guide on how to turn off a feature within Microsoft Edge that, if enabled, automatically forces any old Internet Explorer links to open directly within the Edge browser.

Step-by-step guide on the process to follow to create an Internet Explorer specific desktop shortcut for the Optometry Portal.

Please refer to the Troubleshooting section on the menu bar on the right side of the page for more information on operating system, web browser, antivirus requirements etc.