Technical Requirements: HSCNI Network / BSO Dental Portal
To successfully establish a connection to the HSCNI Network / Dental Portal, your device (PC / Laptop / Tablet) must fulfil three requirements; these are outlined below:
1. Windows-based Operating System
The device must be a Windows-based operating system with all available security releases / patches installed (via Windows Updates).
The currently supported Operating Systems are:
- Windows 10
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- Microsoft will officially end support on the 14th October 2025.
- Contractors WILL still be able to connect from Windows 10 devices beyond this date.
- Please click HERE for additional information on this policy change.
- Updated: 13th October 2025
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- Windows 11
2. Web Browser
Microsoft Edge is the only officially supported browser.
- All other 3rd party browsers (Google Chrome, Mozilla Firefox etc.) are currently unsupported.
- The functionality of any Portal-based application may be affected should any be used.
3. Antivirus Program
An Antivirus program that has been approved by OPSWAT for use with the BSO F5 connectivity software.
The antivirus package must:
- Be fully updated with the latest available virus definitions.
- Have real-time protection enabled / active.
Click HERE to find a list of all currently supported Antivirus packages. Updated: 4th June 2026.
- Note: This may download a file to your default Downloads location.
Additional Software Requirements
Clinical Communications Gateway (CCG) eReferral Installer
Users are advised to contact the FPS eBusiness Team in respect of downloading and installing of CCG Installer application software.
- Telephone: (028) 9536 0333 – Choose Option 2, then Option 6
- Email: eBusiness@hscni.net