14 November 2025
The Business Services Organisation (BSO) Annual Quality Report 2024–25 highlights a year of resilience, innovation, and continuous improvement across the Health and Social Care (HSC) system in Northern Ireland.
The story of BSO in 2024–25 is one of adaptation, ambition, and collective achievement. From its origins in 2009, BSO has grown into a cornerstone of the HSC sector, providing essential business support and specialist services that enable the wider system to function effectively.
As BSO moves into 2025–26, the organisation remains agile and future-focused. Strategic partnerships, innovation, and a commitment to quality will guide the next phase of transformation.
Please take a few minutes to watch the video below highlighting the Annual Quality Report
To read the full Annual Quality Report, please visit our website: BSO Corporate Information – Business Services Organisation (BSO) Website