13 November 2026
An ongoing Microsoft 365 service disruption is affecting email and some other digital services used by Health and Social Care (HSC) organisations across Northern Ireland.
Microsoft Outlook is the main service affected. Some staff may have difficulty accessing their email, and messages to and from HSC teams may be delayed. Other Microsoft 365 services, including Teams, OneDrive and SharePoint, may also be affected intermittently.
Microsoft has identified an internal technical issue and is working to restore services in stages. The Business Services Organisation’s IT team is monitoring the situation and liaising with Microsoft. A timescale for full restoration has yet to be confirmed.
If you need a timely response from an HSC service, please use its usual published telephone number. Your HSC organisation will provide any service-specific updates through its usual public channels.
We recognise the inconvenience and uncertainty this may cause for patients, service users and staff.
We will issue a further update when more information is available.
ENDS